Hinduja Global Solutions Ltd (HGSL) partners with Sistema Tele
Hinduja Global Solutions Ltd (HGSL) a part of Hinduja Group, announced a strategic partnership with Sistema Shyam TeleServices for managing the Telecom Service Provider’s operations. Under this partnership HGSL will manage the customer care operations of their MTS brand in Chennai.
Initially, HGSL’s customer care center in the city would cater to the prepaid customers of MTS both in Tamil Nadu and Kerala, he added.
“Currently we have around 98 agents on this project. However, we have planned to employ over 400 people during the next 24 months,” he explained.
HGSL currently had over 9,500 employees in the country out of which 2,500 constitute in Chennai facility, he said.
Hinduja Global Solutions Ltd customer care center in Chennai will cater to MTS’ prepaid customers offering inbound and outbound support activities including welcome calls and customer support services 24×7. The number of agents will be based on the call volumes projected by MTS based on HGSL’s scalable delivery model.
The estimates are that on an average about 100 agents will be hired and this will be scaled up to 300 in the next 24 months. HGSL’s customer service representatives will cater to English, Malayalam and Tamil speaking customers. This will help generate employment amongst the semi urban and rural population Said Mr. Partha De Sarkar, CEO, “Our rich experience in and the telecom industry and commitment to deliver greater value to clients is evidenced in Sistema Shyam TeleServices decision to partner with HGSL. We look forward to a long and mutually rewarding relationship”.
About Hinduja Global Solutions:
Hinduja Global Solutions, part of the multi-billion dollar conglomerate, Hinduja Group excels in providing outsourcing solutions that include Back Office Processing and Contact Centre services to its global clientele comprising several Fortune 500 Companies. The Global Services Magazine, in association with Neo IT, in January ‘07, has ranked HGSL the Best Performing Call Centre worldwide. Hinduja Global Solutions’ BPO domain expertise is in the areas of Banking & Financial services, Consumer Electronics, Insurance, Telecom etc. Hinduja Global Solutions has marketing offices in North America & UK and 21 delivery centers in Bangalore, Chennai, Durgapur, Hyderabad, Mumbai and Mysore in India, El Paso, Lyndhurst, Peoria, St Louis and Waterloo in the United States, Montreal in Canada, Cyber City in Mauritius and Manila in Philippines. The Company has world-class infrastructure in line with global standards and employs over 14,500 people worldwide. Hinduja Global Solutions is amongst the few BPO business leaders that have implemented six sigma standards to its processes, is HIPAA compliant and has BS 7799 & ISO 9001:2000 quality certifications.
Friday, July 10, 2009
Sunday, July 5, 2009
Potential of an exquisite logo in business
Potential of an exquisite logo in business
In the era of globalization, many entrepreneurs have entered the business world. The globalization has made it feasible for these marketers to promote their businesses at the worldwide level. This has given rise to competition in the marketplace. Marketers employ various innovative ways to gain recognition in the competitive world. For this purpose, they utilize many branding elements. Creating a logo for a company is one of the ways to display inimitable and artistic pursuits of an organization. The main aim of creating an elusive logo is to not only convey the message or include the initials of a company in a fashionable style. A striking logo also aims at leaving an everlasting and positive impression on the minds of the prospective customers.A designer can create a unique logo in a number of ways. One should design a trademark for the company in a way so that it elicits immediate recognition of an organization. In other words, a designer should design a logo that reflects the nature and vision of a company. For instance, a company that deals with ice cream and ice cream related products should not have a logo that relates to apparel or shoe manufacturing industry. Therefore, a company should design a logo that reflects the business with which it deals. A trademark should convey the personality, attitude, character, goal and belief of an organization. A designer should design a company’s graphic symbol in an attractive manner so that a potential customer can associate his feelings with the product. In other words, a customer should have a feeling of familiarity with the product. A designer should design a logo in a way so that the product appears authentic and credible. You can make the product appear authentic by creating a logo that appears completely original. Creation of a trademark involves creating and using designs or graphics that does not have even minute resemble with any other company’s logo. You should avoid using lavish designs in a logo. Simple appearance of a logo can render elegance and magnetic appeal.
There are many logo design services offering logo services to many companies. Before selecting any service, you should find out about the working process of a company. You should also find out about the company’s credentials and certification before making a final selection.
In the era of globalization, many entrepreneurs have entered the business world. The globalization has made it feasible for these marketers to promote their businesses at the worldwide level. This has given rise to competition in the marketplace. Marketers employ various innovative ways to gain recognition in the competitive world. For this purpose, they utilize many branding elements. Creating a logo for a company is one of the ways to display inimitable and artistic pursuits of an organization. The main aim of creating an elusive logo is to not only convey the message or include the initials of a company in a fashionable style. A striking logo also aims at leaving an everlasting and positive impression on the minds of the prospective customers.A designer can create a unique logo in a number of ways. One should design a trademark for the company in a way so that it elicits immediate recognition of an organization. In other words, a designer should design a logo that reflects the nature and vision of a company. For instance, a company that deals with ice cream and ice cream related products should not have a logo that relates to apparel or shoe manufacturing industry. Therefore, a company should design a logo that reflects the business with which it deals. A trademark should convey the personality, attitude, character, goal and belief of an organization. A designer should design a company’s graphic symbol in an attractive manner so that a potential customer can associate his feelings with the product. In other words, a customer should have a feeling of familiarity with the product. A designer should design a logo in a way so that the product appears authentic and credible. You can make the product appear authentic by creating a logo that appears completely original. Creation of a trademark involves creating and using designs or graphics that does not have even minute resemble with any other company’s logo. You should avoid using lavish designs in a logo. Simple appearance of a logo can render elegance and magnetic appeal.
There are many logo design services offering logo services to many companies. Before selecting any service, you should find out about the working process of a company. You should also find out about the company’s credentials and certification before making a final selection.
Wednesday, July 1, 2009
Overview of Metal Inert Gas (MIG) Welding
Overview of Metal Inert Gas (MIG) Welding
There are many types of welding that are available to learn today and MIG is one of those types. This type of welding dates back to 1940s when it was discovered to weld aluminum and other types of non-ferrous metals.Many people refer to MIG welding as GMAW or gas metal arc welding. Often these two terms are used interchangeably. This type of welding is considered to be automatic or semi-automatic because it happens quickly. The process works to join two pieces of metal by continuously passing a wire through a welding gun. The wire is connected to a direct current and then passed through the gun with an inert gas like Argon.
The wire acts as an electrode and the inert gas acts as a shield as the welding is performed. This means that contaminates are air borne instead of being put into the weld zone.
An MIG welder will use this method to meld metal quicker than regular stick welding especially when they want to weld soft metals like aluminum. When this method was first started the inert gas was too expensive to do the process all the time. Today, carbon dioxide can be used instead of the more expensive gases and makes this method more cost effective.
Advantages of MIG Welding
There are several advantages of MIG welders:
* It is faster than traditional methods of welding and it produces longer, continuous welds. * It produces a cleaner weld with less splatter. * It can be used with a wide variety of alloys and metals which makes it a versatile elder process.
Disadvantages of MIG Welding:
Although this is a very specialized process that works efficiently for many projects there are a few disadvantages that include:
* The welding equipment is complex and bulky to use. * The equipment needs a source of continuous current and a constant feeding of the wire through the gun. * It is a very different process than traditional welding so there is a learning curve for all welders who use this technique. * Because of the inert gas, MIG welding cannot be used an open area because the wind would cause the gas to cause more problems for the MIG welder.
MIG welding has become very important in many industries because of its ability to weld metals quickly. You will see this type of welding done in many industries that include automobile industry and nuclear industries
There are many types of welding that are available to learn today and MIG is one of those types. This type of welding dates back to 1940s when it was discovered to weld aluminum and other types of non-ferrous metals.Many people refer to MIG welding as GMAW or gas metal arc welding. Often these two terms are used interchangeably. This type of welding is considered to be automatic or semi-automatic because it happens quickly. The process works to join two pieces of metal by continuously passing a wire through a welding gun. The wire is connected to a direct current and then passed through the gun with an inert gas like Argon.
The wire acts as an electrode and the inert gas acts as a shield as the welding is performed. This means that contaminates are air borne instead of being put into the weld zone.
An MIG welder will use this method to meld metal quicker than regular stick welding especially when they want to weld soft metals like aluminum. When this method was first started the inert gas was too expensive to do the process all the time. Today, carbon dioxide can be used instead of the more expensive gases and makes this method more cost effective.
Advantages of MIG Welding
There are several advantages of MIG welders:
* It is faster than traditional methods of welding and it produces longer, continuous welds. * It produces a cleaner weld with less splatter. * It can be used with a wide variety of alloys and metals which makes it a versatile elder process.
Disadvantages of MIG Welding:
Although this is a very specialized process that works efficiently for many projects there are a few disadvantages that include:
* The welding equipment is complex and bulky to use. * The equipment needs a source of continuous current and a constant feeding of the wire through the gun. * It is a very different process than traditional welding so there is a learning curve for all welders who use this technique. * Because of the inert gas, MIG welding cannot be used an open area because the wind would cause the gas to cause more problems for the MIG welder.
MIG welding has become very important in many industries because of its ability to weld metals quickly. You will see this type of welding done in many industries that include automobile industry and nuclear industries
Subscribe to:
Posts (Atom)